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(Apple MacBook Pro / MacBook Air / and iPad Pro)
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The Dell Thunderbolt Dock – WD19TB is now Apple Certified and will work with the following Apple branded devices which feature the Thunderbolt 3 USB-C port:
- MacBook Pro
- MacBook Air
- iPad Pro
When connected to a compatible Apple device, the Dell Thunderbolt Dock – WD19TB can support the following monitor configurations & modes:
- Single 5K
- Dual 4K
- Extended (Work around required)
- Desktop Mode
| When using the Dell Thunderbolt Dock – WD19TB with an Apple device, the dock will provide up to 90W of power delivery (when connected to a Dell device, it will provide up to 130W). |
| For Dell Thunderbolt Dock – WD19TB that were purchased before the date of this publication (September 20, 2020) the Firmware on the WD19TB will need to be updated. |
| For support issues pertaining to connecting the Dell Thunderbolt Dock – WD19TB to an Apple product, you must contact Apple Support. Should you contact Dell Technical Support, they will refer you to Apple for assistance. |
Certification does NOT mean support.
- Docking issues may be due to the Apple device. Customers should call Apple if they have a docking issues when using a certified dock with Apple USB-C hosts. Apple may require the device to carry an active AppleCare+ warranty / support or AppleCare+ Subscription.
Certification does not mean full compatibility
- These are known functional limitations. Dell docks provide a better experience with Dell laptops.
Skytech Reloaded Mac Os Pro
WD19TB: Apple USB-C Hosts Known Limitations
| Functionality | Dell Commercial Notebooks | Apple USB-C Host |
| Multi-Stream Transport (MST) support for monitors (“Extended Desktops” mode) | Yes | No (Work-around required) |
| Dock Power Button emulates System Power Button | Yes | No |
| Dock cable LED | Yes | Yes |
| Power Delivery | Up to 130W | Up to 90W |
| MAC Address pass-through | Yes | No |
| Wake on Dock | Yes | No |
| Wake on LAN | Yes | No |
| Firmware update via system native OS (Firmware Update Utility) | Yes | No (Must be connected to a Dell Windows OS system) |
* Apple MacBook Pro 16 has a known issue with screen flickering. It will be fixed by Apple in the new Catalina update 10.5.5
Extended Displays Setup (Independent Display)
Extended Desktop mode should be connected as shown
(MacOS does NOT support Multi-Stream Transport)
Skytech Reloaded Mac Os Catalina
Note: Laptop can be used as a 3rd display and charge simultaneously (specific to TB3 host).
To use the Extended Desktop mode, you must purchase and use the correct adapter for your monitor and connection type:
- Dell Adapter USB-C to Display Port: SKU470-ACFC
- Dell Adapter USB-C to HDMI: SKU470-ABMZ
Dell Support Reference Page:
For any questions, please feel free to contact us at (888) 293-6893
www.skytechdata.com
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